Department: Radiology – Computer Section (Medical School Campus)
Reports To: Special Projects Administrator
Salary/Schedule: $12.00 per hour 1pm-5pm Mon- Fri

Job Description:
The Student Technical Assistant provides support of technologies for  the Department of Radiology- Computer Section. This position provides assistance in response to maintaining, troubleshooting and hardware and software related issues and staffing the IT Support Center. Work hours are 1pm-5pm, Monday through Friday.

General Responsibilities:

  • General troubleshooting of computers and peripherals
  • Help assess and identify problems with MIR computers in order to provide either solutions or contact with support staff
  • Set up computers and install/update software
  • Staff the IT Support Center for phone and walk-in tech support
  • Other duties as assigned to include participation in special projects

Accountabilities:

  • Computer hardware and software are properly installed and maintained
  • Follow-through assured
  • Staffing and assisting help desk

Qualifications:

  • Meet basic STaRS hiring criteria
  • Knowledge and proficiency with standard Windows operating systems and applications
  • Excellent customer service skills, in person as well as on telephone
  • Ability to work well independently and as a member of team
  • Ability to quickly learn and apply new technical concepts
  • Ability to multitask
  • Excellent communication and organizational skills
  • A strong desire to learn