Title: Shared Services Documentation Specialist – Job #236
Department: WashU IT Shared Services

Job Description:

We seek a tech savvy communications intern with strong written copy skills to assist with the documentation and creation of knowledgebase articles in ServiceNow.

Must be a fast learner, comfortable multi-tasking in a fast-paced environment. The position will report to the Implementation Manager, who will set goals, manage performance, and provide guidance/mentoring/collaboration.

General Responsibilities:

  • Assist in creating content for knowledgebase articles for the SharedServices department


  • Strong communication and writing skills
  • Excellent organization skills
  • Attention to detail
  • Ability to meet deadlines

Apply Now!