Title: Summer Data Analyst Intern
Department: WashU IT – Capital Projects
Reports To: WUIT Incident Coordinator
Salary: $11/hour
Schedule: up to 20 hrs/week | M-F business hours
Location:
Medical School Campus – Taylor Avenue Building

Duties:
This student assistant will assist the Incident Coordinator for the Shared IT Services Program in maintaining reporting on the support health of departments throughout discovery and implementation. Responsibilities may include cross referencing and reconciling data elements into an Excel format, using queries to find data exceptions, as well as, creating and updating documentation.
· Generate reports using ServiceNow based on metrics outlined by the Incident Coordinator.
· Provide reports of active incidents in migrated departments.

Requirements:

  • Understanding of statistics
  • Experience with MS Office Suite; with strong Excel or powerBI
  • Excellent written communications skills

Qualifications:

  • Meet basic STaRS hiring criteria – maintain a GPA of 2.5 or higher
  • Ability to work well independently and as a member of team
  • Ability to quickly learn and apply new technical concepts
  • Ability to multitask
  • Excellent communication and organizational skills
  • A strong desire to learn