Title: Shared Services Documentation Specialist – Job #236
Department: WashU IT Shared Services
Hours:
Salary:
Location:
Job Description:
We seek a tech savvy communications intern with strong written copy skills to assist with the documentation and creation of knowledgebase articles in ServiceNow.
Must be a fast learner, comfortable multi-tasking in a fast-paced environment. The position will report to the Implementation Manager, who will set goals, manage performance, and provide guidance/mentoring/collaboration.
General Responsibilities:
- Assist in creating content for knowledgebase articles for the SharedServices department
Qualifications:
- Strong communication and writing skills
- Excellent organization skills
- Attention to detail
- Ability to meet deadlines