General Support
Call, text or email us to initiate any support or service request call, email, or using the portal. Always call for urgent issues.
Hours of Operation
Finals and Winter Break
Monday – Friday, 9 a.m. – 5 p.m.
STS is closed for the following university holidays:
Christmas Eve (Dec 24th), Christmas Day (Dec 25th)
New Year’s Eve (Dec 31st), New Year’s Day (Jan 1st)
See more about our support hours and initial response times, including after hours support.
Walk Up Desk
Available for student walk-ins without an appointment, including for machine drop-offs and pick-ups.
Location
Our walk-up desk is located in the front foyer of the Danforth University Center (DUC), near the south side entrance. (Between the Career Center and piano. See the DUC on a campus map & check accessibility options.