General Support

Call, text or email us to initiate any support or service request call, email, or using the portal. Always call for urgent issues.

Email

ithelp@wustl.edu

Get Help via the Portal
Summer Hours of Operation

Monday – Friday
9 a.m. – 5 p.m.
Saturday – Sunday
Closed

See more about our support hours and initial response times, including after hours support.

Walk Up Desk

Available for student walk-ins without an appointment, including for machine drop-offs and pick-ups.

Location

We are located in the front foyer of the Danforth University Center (DUC), near the south side entrance. See the DUC on a campus map & check accessibility options.

Hours of Operation

Monday – Friday
9 a.m. – 5 p.m.
Saturday – Sunday
Closed